Question 1

What does the apartment search service include?

Accepted Answer

It includes: needs analysis, active search based on your criteria, pre-selection of options, visit coordination (in-person or virtual), document verification, negotiation with landlords, contract advice, and support until key handover.

Question 2

Do you offer a satisfaction guarantee?

Accepted Answer

Yes. We work until you're satisfied with the options presented. If nothing suits you, we continue searching at no additional cost within the agreed timeframe (usually 30 days).

Question 3

Can I hire just part of a service?

Accepted Answer

Yes, we offer modular services. For example, you can hire only the immigration consultancy or combine several services. Contact us to learn about available options.

Question 4

What is the Buyer's Agent service?

Accepted Answer

Our Buyer's Agent service provides exclusive representation for international property buyers in Valencia. We search the full market, negotiate on your behalf, and manage the entire purchase process — from NIE to notary. We never represent sellers.

Question 5

How long does it take to find housing?

Accepted Answer

On average, 1-2 weeks from when we start the active search. For rooms it's usually faster (5-10 days). Times may vary depending on season, budget, and specific requirements.

Question 6

Do I need to be in Valencia to find an apartment?

Accepted Answer

Not strictly necessary. We offer remote searches with virtual tours (live video calls). However, we recommend at least one in-person visit before signing the final contract.

Question 7

How does the initial consultation work?

Accepted Answer

Very simple: 1) You schedule a 30-minute video or phone call, 2) We discuss your needs, budget and dates, 3) We propose the most suitable service or package, 4) If you decide to continue, we sign an agreement and start immediately.

Question 8

What happens if I don't find anything I like?

Accepted Answer

We keep searching. Our commitment is to present options that meet your criteria. If after 30 days of active searching there are no satisfactory results, we evaluate together whether to adjust the search criteria.

Question 9

What documents do I need to rent in Valencia?

Accepted Answer

Generally: valid passport, NIE (or at least the application), employment contract or last 3 months' payslips, reference letter, and bank guarantee or guarantor resident in Spain. We help you prepare everything.

Question 10

Can I rent without having a NIE yet?

Accepted Answer

Yes, it's possible. Many landlords accept that you're in the process of applying for the NIE. We help you find flexible options and manage the necessary alternative documentation.

Question 11

Do I need a guarantor to rent?

Accepted Answer

Most landlords require one. It can be a bank guarantee or a person with residence in Spain. If you don't have one, we can help you find options that accept alternatives.

Question 12

What is the NIE and how do I get it?

Accepted Answer

The NIE (Número de Identidad de Extranjero) is your tax identification in Spain. It's requested at Immigration Offices or police stations. In our immigration consultancy we explain step by step how to apply for it.

Question 13

Are you looking for an apartment or a room?

Accepted Answer

We offer both services: complete apartment search for families and room search in shared flats for tighter budgets. Both include full support until contract signing.

Question 14

What are the best neighborhoods to live in Valencia?

Accepted Answer

Depends on your profile. For families: Algirós, Benimaclet, Campanar. For young people: Ruzafa, El Carmen, Benimaclet. For quiet living: Mestalla, Exposición. For tight budgets: Orriols, Torrefiel. All with good metro connections.

Question 15

How much does it cost to rent in Valencia?

Accepted Answer

Costs vary by area and type of housing. Individual rooms, double rooms, 1, 2, or 3-bedroom apartments all have different ranges. We help you find options based on your budget and needs.

Question 16

Is it safe to rent in Valencia?

Accepted Answer

Yes, Valencia is a very safe city. We verify the legitimacy of all offers, check landlord documents, and protect you from common scams (especially 'transfer only without visit' ones).

Question 17

Is there a large international community in Valencia?

Accepted Answer

Yes, there's a very large and active international community, including many Latin Americans, Europeans, and digital nomads. In many neighborhoods you'll find multicultural atmospheres and cultural events. We help you connect with the community.

Question 18

Who is Raíces Valencia?

Accepted Answer

We're a team founded by immigrants who went through the relocation process themselves. We specialize in helping expats and newcomers from around the world settle in Valencia with all the services they need: housing, property buying, paperwork, and integration.

Question 19

How are you different from a real estate agency?

Accepted Answer

We don't just find housing — we accompany you through the ENTIRE relocation process: paperwork, documentation, integration. We understand what it's like to be a newcomer because we lived it.

Question 20

Do you work with people from any country?

Accepted Answer

Yes, we work with people from all over the world — from the US, Germany, UK, Latin America, and beyond. Our services are designed for anyone who wants to move to or buy property in Valencia.

Question 21

Do you have a physical office in Valencia?

Accepted Answer

Yes, although most initial meetings are virtual for convenience. For property visits and in-person procedures, we meet you in Valencia. Our team is 100% available here.

FAQ | Moving to Valencia